{"id":19965,"date":"2025-01-11T10:10:38","date_gmt":"2025-01-11T09:10:38","guid":{"rendered":"https:\/\/www.therealcbd.com\/dk\/?page_id=19965"},"modified":"2025-01-16T11:21:17","modified_gmt":"2025-01-16T10:21:17","slug":"forsendelses-og-returpolitik","status":"publish","type":"page","link":"https:\/\/www.therealcbd.com\/dk\/forsendelses-og-returpolitik\/","title":{"rendered":"Forsendelses- og returpolitik"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Velkommen til vores side om forsendelses- og returpolitik! Hos <a href=\"https:\/\/www.therealcbd.com\/dk\/forside-2\/\">The Real CBD<\/a> er vi forpligtet til at give vores kunder en problemfri indk\u00f8bsoplevelse. Uanset om du k\u00f8ber vores kvalitetsprodukter for f\u00f8rste gang, eller om du er en tilbagevendende kunde, vil vi gerne sikre, at din ordre n\u00e5r frem til dig hurtigt og sikkert.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Denne side indeholder alle de oplysninger, du har brug for om vores forsendelsesmuligheder, leveringstider, og hvad du skal g\u00f8re, hvis du har brug for at returnere et produkt. Brug et \u00f8jeblik p\u00e5 at l\u00e6se disse oplysninger for at forst\u00e5 vores politikker, og hvordan vi tilstr\u00e6ber at g\u00f8re din oplevelse s\u00e5 problemfri som muligt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Din tilfredshed er vores prioritet, og vi er her for at hj\u00e6lpe dig med eventuelle sp\u00f8rgsm\u00e5l eller bekymringer, du m\u00e5tte have. Hvis du har brug for yderligere hj\u00e6lp, s\u00e5 t\u00f8v ikke med at kontakte vores venlige kunde support team.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tak, fordi du valgte The Real CBD!<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-forsendelsespolitik\"><strong>Forsendelsespolitik<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Hos <strong><a href=\"https:\/\/www.therealcbd.com\/dk\/hvem-er-vi\/\">The Real CBD<\/a><\/strong> er vi forpligtet til at give dig en problemfri shoppingoplevelse. Nedenfor er detaljerne i vores forsendelsespolitik:<\/p>\n\n\n\n<figure class=\"wp-block-image alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"540\" src=\"https:\/\/www.therealcbd.com\/dk\/wp-content\/uploads\/2025\/01\/Shipping-policy-The-Real-CBD.jpg\" alt=\"Mand leverer mange pakker\" class=\"wp-image-19968\" style=\"width:376px;height:auto\" srcset=\"https:\/\/www.therealcbd.com\/dk\/wp-content\/uploads\/2025\/01\/Shipping-policy-The-Real-CBD.jpg 540w, https:\/\/www.therealcbd.com\/dk\/wp-content\/uploads\/2025\/01\/Shipping-policy-The-Real-CBD-400x400.jpg 400w, https:\/\/www.therealcbd.com\/dk\/wp-content\/uploads\/2025\/01\/Shipping-policy-The-Real-CBD-80x80.jpg 80w, https:\/\/www.therealcbd.com\/dk\/wp-content\/uploads\/2025\/01\/Shipping-policy-The-Real-CBD-36x36.jpg 36w, https:\/\/www.therealcbd.com\/dk\/wp-content\/uploads\/2025\/01\/Shipping-policy-The-Real-CBD-180x180.jpg 180w, https:\/\/www.therealcbd.com\/dk\/wp-content\/uploads\/2025\/01\/Shipping-policy-The-Real-CBD-120x120.jpg 120w, https:\/\/www.therealcbd.com\/dk\/wp-content\/uploads\/2025\/01\/Shipping-policy-The-Real-CBD-450x450.jpg 450w, https:\/\/www.therealcbd.com\/dk\/wp-content\/uploads\/2025\/01\/Shipping-policy-The-Real-CBD-100x100.jpg 100w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-forsendelsessteder\"><strong>Forsendelsessteder<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vi sender til Storbritannien, Europa og udvalgte internationale destinationer.<\/li>\n\n\n\n<li>Vi har et lager i Storbritannien og kan sende nationalt i Storbritannien.<\/li>\n\n\n\n<li>Ved international forsendelse kan der p\u00e5 l\u00f8be yderligere told og importafgifter, som er kundens ansvar.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-metoder-og-leveringstider\"><strong>Metoder og leveringstider<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Standardforsendelse:<\/strong> 3-7 arbejdsdage inden for Storbritannien og Europa.<\/li>\n\n\n\n<li><strong>Ekspresforsendelse:<\/strong> 1-3 arbejdsdage inden for Storbritannien og Europa.<\/li>\n\n\n\n<li>Internationale leveringstider kan variere afh\u00e6ngigt af destinationen.<\/li>\n\n\n\n<li>Ordrer afgivet inden kl. 14.00 <a href=\"https:\/\/en.wikipedia.org\/wiki\/Greenwich_Mean_Time\">(GMT) <\/a>behandles samme dag (mandag til fredag).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-forsendelsesomkostninger\"><strong>Forsendelsesomkostninger<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Standardforsendelse:<\/strong> Gratis for ordrer over \u20ac150 i Storbritannien og Europa. Et fast gebyr p\u00e5 \u20ac 7,00 g\u00e6lder for ordrer under.<\/li>\n\n\n\n<li><strong>Ekspresforsendelse:<\/strong> \u20ac30,00 inden for Storbritannien og Europa.<\/li>\n\n\n\n<li>Internationale forsendelsesomkostninger varierer og beregnes ved kassen.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-sporing-af-ordrer\"><strong>Sporing af ordrer<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>N\u00e5r din ordre er afsendt, modtager du en bekr\u00e6ftelses mail med sporingsoplysninger, s\u00e5 du kan f\u00f8lge med i, hvor langt din pakke er n\u00e5et.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-bortkomne-eller-beskadigede-forsendelser\"><strong>Bortkomne eller beskadigede forsendelser<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hvis din ordre ankommer beskadiget eller ikke ankommer inden for den forventede leveringstid, bedes du kontakte vores kunde support team p\u00e5 <a href=\"mailto:hik@therealcbd.com\">hik@therealcbd.com<\/a> inden for 7 dage efter den forventede leveringsdato.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-returpolitik\"><strong>Returpolitik<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Vi bestr\u00e6ber os p\u00e5 at sikre, at du er tilfreds med dit k\u00f8b. Hvis du af en eller anden grund ikke er helt tilfreds, tilbyder vi en fleksibel retur- og tilbagebetalingspolitik:<\/p>\n\n\n\n<figure class=\"wp-block-image alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"540\" src=\"https:\/\/www.therealcbd.com\/dk\/wp-content\/uploads\/2025\/01\/Return-policy-The-Real-CBD.jpg\" alt=\"Pakker bliver returneret\" class=\"wp-image-19967\" style=\"width:378px;height:auto\" srcset=\"https:\/\/www.therealcbd.com\/dk\/wp-content\/uploads\/2025\/01\/Return-policy-The-Real-CBD.jpg 540w, https:\/\/www.therealcbd.com\/dk\/wp-content\/uploads\/2025\/01\/Return-policy-The-Real-CBD-400x400.jpg 400w, https:\/\/www.therealcbd.com\/dk\/wp-content\/uploads\/2025\/01\/Return-policy-The-Real-CBD-80x80.jpg 80w, https:\/\/www.therealcbd.com\/dk\/wp-content\/uploads\/2025\/01\/Return-policy-The-Real-CBD-36x36.jpg 36w, https:\/\/www.therealcbd.com\/dk\/wp-content\/uploads\/2025\/01\/Return-policy-The-Real-CBD-180x180.jpg 180w, https:\/\/www.therealcbd.com\/dk\/wp-content\/uploads\/2025\/01\/Return-policy-The-Real-CBD-120x120.jpg 120w, https:\/\/www.therealcbd.com\/dk\/wp-content\/uploads\/2025\/01\/Return-policy-The-Real-CBD-450x450.jpg 450w, https:\/\/www.therealcbd.com\/dk\/wp-content\/uploads\/2025\/01\/Return-policy-The-Real-CBD-100x100.jpg 100w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-mulighed-for-returnering\"><strong>Mulighed for returnering<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Varer skal returneres inden for 30 dage efter modtagelsen.<\/li>\n\n\n\n<li>Produkterne skal v\u00e6re u\u00e5bnede, ubrugte og i deres originale emballage for at v\u00e6re berettiget til refusion.<\/li>\n\n\n\n<li>Der accepteres ikke returnering af letford\u00e6rvelige varer eller varer, der er markeret som ikke-returnerbare p\u00e5 k\u00f8bstidspunktet.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-sadan-indleder-du-en-returnering\"><strong>S\u00e5dan indleder du en returnering<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Kontakt vores kunde support team p\u00e5 hik@therealcbd.com med dit ordrenummer og \u00e5rsagen til returneringen.<\/li>\n\n\n\n<li>Vores team vil give dig en returtilladelse og instruktioner.<\/li>\n\n\n\n<li>Pak varen forsvarligt ind, og send den til den adresse, der er angivet i returvejledningen.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-proces-for-tilbagebetaling\"><strong>Proces for tilbagebetaling<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>N\u00e5r din returnering er modtaget og inspiceret, giver vi dig besked via e-mail.<\/li>\n\n\n\n<li>Refusioner behandles inden for 5-7 arbejdsdage efter godkendelse og krediteres den oprindelige betalingsmetode.<\/li>\n\n\n\n<li>Forsendelsesomkostninger refunderes ikke, medmindre returneringen skyldes en fejl fra vores side.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-ombytning\"><strong>Ombytning<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vi ombytter kun varer, hvis de er defekte eller beskadigede. Hvis du har brug for en ombytning, skal du kontakte os p\u00e5 info@therealcbd.com.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-forsendelsesomkostninger-ved-returnering\"><strong>Forsendelsesomkostninger ved returnering<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kunderne er ansvarlige for returforsendelsesomkostningerne, medmindre varen er defekt eller forkert.<\/li>\n\n\n\n<li>Vi anbefaler at bruge en sporet forsendelsestjeneste for at sikre, at din returnering n\u00e5r frem til os.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.therealcbd.com\/dk\/regler-og-bestemmelser-for-koeb-af-cbd-i-europa\/\">Regler og bestemmelser for k\u00f8b af CBD i Europa<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-kontakt-til-os\"><strong>Kontakt til os<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Hvis du har sp\u00f8rgsm\u00e5l til vores forsendelses- og returpolitik, er du velkommen til at kontakte os p\u00e5:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>E-mail:<\/strong> <a href=\"mailto:info@therealcbd.com\">info@therealcbd.com<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Tak, fordi du handler med <strong>The Real CBD.<\/strong> Vi v\u00e6rds\u00e6tter din tillid og bestr\u00e6ber os p\u00e5 at yde den bedst mulige service!<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n","protected":false},"excerpt":{"rendered":"<p>Velkommen til vores side om forsendelses- og returpolitik! Hos The Real CBD er vi forpligtet til at give vores kunder en problemfri indk\u00f8bsoplevelse. Uanset om du k\u00f8ber vores kvalitetsprodukter for f\u00f8rste gang, eller om du er en tilbagevendende kunde, vil vi gerne sikre, at din ordre n\u00e5r frem til dig hurtigt og sikkert. Denne side [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":19966,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":[],"rop_publish_now_history":[],"rop_publish_now_status":"pending","footnotes":""},"class_list":["post-19965","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Forsendelses- og returpolitik - The Real CBD<\/title>\n<meta name=\"description\" content=\"Se vores kundevenlige forsendelses- og returpolitik. L\u00e6s om leveringsmuligheder, returprocedurer, og hvordan vi prioriterer nem returnering.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.therealcbd.com\/dk\/forsendelses-og-returpolitik\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Forsendelses- og returpolitik\" \/>\n<meta property=\"og:description\" content=\"Velkommen til vores side om forsendelses- og returpolitik! 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